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150+ projects delivered for UK and international brands

AI Integrations for Business in London

AI integrations for London businesses that need models, embeddings or assistants inside CRM, shop, helpdesk or custom apps — without a science project on the side.

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AI integrations for London businesses that need models, embeddings or assistants inside CRM, shop, helpdesk or custom apps — without a science project on the side.
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AI inside the tools you already run

AI integrations that sit in the workflow

Design Dev connects AI to HubSpot, Shopify, WordPress, Laravel and helpdesks so staff get drafts, search and classification where they already work. The AI integration is the product: auth, data flow, fallbacks and cost control.Not another chat URL nobody opens. The button lives on the ticket, the deal, the PDP admin.
01

CRM & helpdesk AI integrations

Drafts, summaries and classification in the ticket or deal — not another tab.
CRM & helpdesk AI integrations
02

Commerce AI integrations

Product copy assists, search and support answers tied to the live catalogue.
Commerce AI integrations
03

Custom app AI integrations

Model APIs into Laravel/React products with logging and rate limits.
Custom app AI integrations
04

Vendor-portable AI integrations

Processors that match data rules. Swap if the vendor changes terms.
Vendor-portable AI integrations

A clear AI integration process from system map to production

01

Systems & data for the integration

What may leave the building, what stays, who is the processor for this AI integration.

02

UX in the host tool

Where the AI button lives, what staff see when the integration fails.

03

Build the AI pipe

Auth, webhooks, embeddings, prompts, retries.

04

Eval in the real UI

Staff try the AI integration on messy live-like data.

05

Monitor the integration

Latency, cost, error rates, and a kill switch for the AI feature.

Project process 1
Project process 2
Project process 3
AI integrations fail when they are a sidecar nobody opens

AI integrations fail when they are a sidecar nobody opens

A standalone chat URL loses to the CRM the team already lives in. We put AI in the record, the ticket, the PDP admin.Design Dev integrates models as infrastructure: identity, logging, fallbacks when the API is slow.

  • In-context drafts from the integration
  • Scoped data to the record
  • SSO / role-aware AI features
  • Timeouts and fallbacks
  • Cost and rate limits on the integration
  • Vendor portability where practical
  • Staff training in the host tool
  • Audit of prompts and outputs

Complete AI integration capabilities

Models, search and assistants inside HubSpot, helpdesk, Shopify and your app — with logging and a fallback.

01

HubSpot AI integrations

Deal and ticket summaries, next-step drafts in the record.

02

Helpdesk AI copilots

Reply drafts with retrieved articles in the ticket UI.

03

Shopify AI integrations

Description drafts, tagging, support macros in admin.

04

WooCommerce AI assists

Catalogue and support assists on WordPress.

05

WordPress AI integrations

Editor assists that stay on-brand and logged.

06

Laravel / React in-app AI

Product features for your users, with roles and billing if needed.

07

Semantic search integrations

Over docs, SKUs, tickets — in the tool people already open.

08

ETL to vector stores

When search quality on your corpus needs it.

09

SSO and role-aware AI

Features follow permissions. No AI for data you cannot see.

10

Queueing & retries

AI integrations that survive a slow vendor API.

11

Spend & latency monitoring

Kill switch when cost or errors spike.

12

AI integration retainers

Model drift, vendor changes and new CRM fields.

Ready to put AI in the tool your team already has open?

Speak with Design Dev about AI integrations with auth, logging and a fallback when the model is slow.

AI integrations across key industries

Professional Services

Industry focus

Professional Services

CRM and matter-tool AI integrations — drafts in the record, not a sidecar chat.

  • HubSpot AI
  • Matter search
  • Draft in-record
  • Role-aware

Why Design Dev

A London team that ships AI integrations as software, not a slide

Design Dev wires AI into CRM, commerce and custom apps so it shows up in the workflow. Permissions, spend and timeouts are the integration.If a native HubSpot feature is enough, we will not invent a platform.

150+

Projects delivered

5+

Years experience

UK+

London & worldwide

A London team that ships AI integrations as software, not a slide

Strategy, design and engineering for brands that need a website that performs.

01

In the host tool

An AI integration nobody opens is a failed project. The button lives on the record.

02

Auth and roles

The integration follows permissions. No “convenient” dump of the CRM.

03

Fallback when the API is slow

Staff still work. The AI integration degrades; it does not freeze the ticket.

04

Portable enough

Vendor behind an interface. Pricing and terms change. The integration should survive that.

Technologies we work with

OpenAI

OpenAI

HubSpot

HubSpot

Shopify

Shopify

WordPress

WordPress

Laravel

Laravel

PHP

PHP

React

React

Stripe

Stripe

Mailchimp

Mailchimp

JavaScript

JavaScript

MySQL

MySQL

WhatsApp

WhatsApp

What clients say

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Design Dev transformed our e-commerce platform. Their team was efficient, responsive, and delivered a stunning layout that doubled our conversion rate within a month.

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Sarah Jenkins

Vauxhall Marketing - Shopify Development
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An absolute pleasure to work with. They understood our brand identity perfectly and designed a clean, user-friendly SaaS platform that our clients love.

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David Thorne

FluxGig - UI/UX Design
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The custom WordPress build is super fast and easy for our content editors to update. Outstanding attention to detail and SEO optimization.

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Amara K.

Apsara Cosmetics - WordPress Development
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They built a highly custom, secure medical inventory portal on-budget. Their engineering skills are top-tier.

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Julian Reed

Upcycled Medical - Web App Development
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From logo creation to full visual guidelines, Design Dev gave our construction firm a modern and premium corporate look.

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Emily Watson

Smart Build UK - Branding & Design
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Our organic search traffic increased by 150% in three months. Their SEO team really knows their stuff.

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Marcus Sterling

Supra Cycling - Search Engine Optimization

We worked with largest global brands

Be Vaux Logo
Fluxgig Logo
Apsara Logo
brushify
Jirahi Logo
Metaball Logo
Mrgt Logo
Optimisticconsultants Logo
Smart Build
Supra Cycling Global Logo
Upcycled Medical Logo

FAQ

AI integration FAQs

Straightforward answers to the questions we hear most often about scope, timelines, and how we work.

Yes — where APIs and your plan allow. The UX of the AI integration in the host tool is half the work.

Start a project

Tell us about the AI integration

Share the host system (HubSpot, Shopify, Laravel app…), the job (draft, search, classify), and data that must not leave. We will outline an AI integration.

UK Branch Office

London, United Kingdom

2 Bessborough Gardens, Westminster, London, UK

+44 7459 579227

Development Center

Sialkot, Pakistan

2nd Floor, Yousaf Plaza, Opposite Mazeeo Sadar Bazar, Sialkot Cantt

+92 337 4905 313
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