Bespoke CRM Software
Custom CRMs designed around your pipeline, services, clients and team.
Trusted by 150+ UK & International Businesses for Bespoke CRM Development
Bespoke CRM Development in London
Custom CRM software for UK businesses that need to manage leads, clients and sales their own way, all in one place.
London CRM developers building bespoke CRMs and connecting HubSpot, Salesforce and Zoho with the tools you already use.
CRM built around your sales process
CRM development that fits how your team works
01
Bespoke CRM Development
Custom CRM software built around your pipeline, clients, team structure and reporting needs.
02
CRM Integration
Connect your CRM with your website, email, phone system, accounting and marketing platforms.
03
CRM Customisation
Customise HubSpot, Salesforce or Zoho so they match your sales process instead of fighting it.
04
Sales & Workflow Automation
Automate follow-ups, lead assignment, tasks, reminders and management reporting across teams.
A clear CRM process from discovery to launch
01
Process Mapping
We map your sales, service and client journeys and find the gaps in your current tools.
02
CRM Design & UX
Pipelines, records, dashboards and screens designed around how your team works daily.
03
Build & Integration
CRM development in sprints, connected to your email, website and business systems.
04
Data Migration & Testing
Clean data moved from spreadsheets or old CRMs, then tested with your own users.
05
Launch & Training
Smooth rollout, hands-on team training and ongoing support as your CRM evolves.
Why a bespoke CRM can transform your sales process
Generic CRMs often force teams to work around the software. Missing fields, unused features and rising per-user licences lead to poor adoption, messy data and lost leads. A bespoke CRM is built around exactly how your business sells, serves clients and reports results.
With the right CRM, every lead, conversation and deal is tracked in one place. AI workflows handle repetitive tasks and dashboards show managers the whole pipeline.
- Built for Your Process
- No Per-User Fees
- Automation Ready
- Better Visibility
Complete CRM development services
Lead Management
Capture, score, assign and track leads from every channel in one place.
Sales Pipeline Tracking
Visual deal stages, forecasting, targets and win-loss reporting.
Client Portals
Secure portals where clients view updates, documents, invoices and requests.
Email & Calendar Sync
Gmail, Outlook and calendar integration so every conversation is logged.
Workflow Automation
Automatic tasks, reminders, follow-ups and approvals across your teams.
Quotes & Invoicing
Create quotes, proposals and invoices directly from CRM records.
Reporting Dashboards
Real-time sales, activity and team performance dashboards for managers.
HubSpot Integration
Connect, customise and extend HubSpot to match your business processes.
Salesforce Customisation
Custom objects, flows, integrations and reports built in Salesforce.
Data Migration
Move data from spreadsheets or old CRMs safely, cleaned and deduplicated.
Mobile CRM Access
Ready for a CRM your team will actually use?
Speak with our London team about a CRM built around your sales process, with automation that saves time and helps close deals.
CRM expertise across key industries
Hospitality & Leisure
CRMs for hotel groups, venues and event businesses that track enquiries, bookings, corporate clients and repeat guests.
- Event enquiries
- Corporate accounts
- Guest profiles
- Booking pipelines
- Loyalty tracking
A London CRM partner focused on quality and commercial results
Design Dev works with sales leaders, operations teams and business owners who need a CRM their people will actually use. We combine process analysis, UX design and disciplined engineering to build CRM systems that save time and help close more deals.Expect clear communication, honest advice on build versus buy, clean documented code and full ownership of your CRM.
150+
Projects delivered
5+
Years experience
UK+
London & worldwide
98%
Client retention
Process, design and engineering for teams that need a CRM that performs.
01
Process before code
Your sales and client workflows are mapped before the CRM is designed.
02
Built for adoption
Simple screens and automation that make your team want to use it.
CRM technologies we work with
Laravel
PHP
React
Vue.js
MySQL
PostgreSQL
HubSpot
Salesforce
Zoho CRM
Zapier
Twilio
AWS
What clients say
Design Dev transformed our e-commerce platform. Their team was efficient, responsive, and delivered a stunning layout that doubled our conversion rate within a month.
Sarah Jenkins
Vauxhall Marketing - Shopify DevelopmentAn absolute pleasure to work with. They understood our brand identity perfectly and designed a clean, user-friendly SaaS platform that our clients love.
David Thorne
FluxGig - UI/UX DesignThe custom WordPress build is super fast and easy for our content editors to update. Outstanding attention to detail and SEO optimization.
Amara K.
Apsara Cosmetics - WordPress DevelopmentThey built a highly custom, secure medical inventory portal on-budget. Their engineering skills are top-tier.
Julian Reed
Upcycled Medical - Web App DevelopmentFrom logo creation to full visual guidelines, Design Dev gave our construction firm a modern and premium corporate look.
Emily Watson
Smart Build UK - Branding & DesignOur organic search traffic increased by 150% in three months. Their SEO team really knows their stuff.
Marcus Sterling
Supra Cycling - Search Engine OptimizationBrands we have worked with
Frequently Asked Questions
If an existing CRM fits your process, customising it is often best. If you pay for unused features, need unique workflows or want to avoid per-user fees, a bespoke CRM can be better value. We advise honestly.
Tell us about your project
Share your goals, timeline and requirements. Our London team will reply with a practical recommendation and estimate.
Development Center
Sialkot, Pakistan
2nd Floor, Yousaf Plaza, Opposite Mazeeo Sadar Bazar, Sialkot Cantt
+92 337 4905 313Project enquiry
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